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Privacy Policy

Last Updated: March 27, 2026

At 22casino.ca, we are committed to ensuring the highest standards of privacy and security for our users’ personal information. This Privacy Policy outlines our protocols for collecting, using, disclosing, and safeguarding your data. By accessing the 22Casino platform and using our services, you provide your informed consent to the data practices described herein.

1. Information We Collect

To provide a premium gaming experience and maintain platform integrity, we collect the following types of data:

  • Personal Identification Information: Full name, date of birth, residential address, and contact details (email and phone number) provided during the account registration process.

  • Verification Documents (KYC): Digital copies of government-issued identification, utility bills, and proof of ownership for payment methods to comply with international regulatory standards.

  • Technical and Usage Data: IP addresses, browser specifications, device identifiers, and granular logs of your interactions with our slots, live dealer tables, and betting markets.

  • Transaction and Blockchain Data: For cryptocurrency operations, we record public wallet addresses and transaction hashes to facilitate near-instant deposits and withdrawals.

  • Cookie Data: We use cookies and similar tracking technologies to remember your preferences and enhance site navigation.

2. How We Use Your Information

Your data is processed strictly for the following purposes:

  1. Account Management: Creating and maintaining your 22Casino profile and providing personalized customer support.

  2. Financial Integrity: Processing bets, payouts, and financial transactions with maximum speed and accuracy.

  3. Regulatory Compliance: Adhering to Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) protocols under our international licensing requirements.

  4. Security and Fraud Prevention: Monitoring for suspicious activity, multi-accounting, and unauthorized access to protect the platform and its users.

  5. Service Optimization: Analyzing user behavior to improve website performance, game selection, and the delivery of tailored promotional offers.

3. Data Security and Encryption

22casino.ca employs industry-leading security measures to protect your information:

  • SSL Encryption: All data transmitted between your device and our servers is protected by 128-bit SSL (Secure Sockets Layer) encryption technology.

  • Firewall Protection: Our infrastructure is shielded by advanced enterprise-grade firewalls to prevent unauthorized external access.

  • Internal Access Control: Access to sensitive personal data is strictly limited to authorized personnel who require it for operational duties and are bound by strict confidentiality agreements.

  • Two-Factor Authentication (2FA): We strongly encourage all users to enable 2FA to add an extra layer of security to their accounts.

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data disclosure may only occur in the following instances:

  • Service Providers: Trusted partners who assist in payment processing, game hosting, and technical maintenance under strict data processing agreements.

  • Legal and Regulatory Bodies: In response to a valid legal request or to maintain the integrity of our operating license (No. OGL/2024/590/0758) and protect against fraud.

  • Corporate Restructuring: In the event of a merger, acquisition, or sale of assets, where user data may be transferred to a successor entity subject to this Privacy Policy.

5. Your Rights

Users have the right to request access to their stored personal data, demand corrections of inaccuracies, or request the deletion of non-essential information, subject to our statutory data retention obligations for tax and AML purposes.